The Apartment Service, provider and global booking agent for serviced apartments and hotels has landed a top three position in a mystery shop of the HBAA membership of accommodation booking agents conducted by expert market research consultancy BDRC.
(TRAVPR.COM) UNITED KINGDOM - October 24th, 2013 - The Apartment Service, provider and global booking agent for serviced apartments and hotels has landed a top three position in a mystery shop of the HBAA membership of accommodation booking agents conducted by expert market research consultancy BDRC.
This on-going exercise is being used by HBAA to benchmark their members to create a recognised industry standard. Every quarter member agents receive an accommodation enquiry via email or telephone and be assessed on how the enquiry is being handled, the speed of the response and the product knowledge of the operator.
"At The Apartment Service we pride ourselves on our service, response times and providing appropriate and relevant accommodation solutions and are delighted to have been recognised."
“To be in the top 3 of accommodation agents tested in this first round of benchmarking is an achievement and high praise indeed” says Charlie McCrow, MD, The Apartment Service.
As a long standing member of the HBAA, The Apartment Service welcomes this initiative to create a recognised industry standard and will continue to support both the HBAA and their research partner BDRC Continental to achieve this.
For further information about the services we provide, please contact our Sales & Marketing Operations Manager, Shabina Awan on 020 8944 3659 or email shabinaa@apartment.co.uk
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About The Apartment Service:
The Apartment Service has been providing and managing flexible, cost effective and bespoke temporary serviced accommodation solutions worldwide for over 30 years. To learn more, visit our website www.apartmentservice.com to see our global locations, to book online or contact us for the best rates. +44(0)208 944 1444. The Apartment Service publishes the respected Global Serviced Apartments Industry Report series, now in its 4th edition. If you buy, use or book serviced apartments worldwide make sure you see a copy of this invaluable report and let us help you with your decision. Visit www.apartmentservice.com/gsair to download a PDF version, or order a complimentary hard copy.
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