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Industry: Accommodation       

Accorded seven accolades including top awards across Belgium, Germany, Spain and Turkey

(TRAVPR.COM) SINGAPORE - June 14th, 2019 – The Ascott Limited (Ascott) has won Europe’s Leading Serviced Apartment Brand 2019 for its Citadines properties for the fourth year running, along with six other awards at this year’s World Travel Awards.

The annual event, held on 8th June in Madeira, Portugal, recognises leadership and excellence across all sectors of the global travel and tourism industry, based on votes by industry professionals and travellers. Ascott, one of the world's leading i]nternational lodging owner-operators, has been accorded the following awards:

  • Europe's Leading Serviced Apartment Brand 2019: Citadines Apart'hotel
  • Europe's Leading Serviced Apartments 2019: La Clef Champs-Elysées Paris, France
  • Belgium's Leading Serviced Apartments 2019: Citadines Sainte-Catherine Brussels
  • Germany's Leading Serviced Apartment Brand 2019: Citadines Apart'hotel
  • Germany's Leading Serviced Apartments 2019: Citadines Arnulfpark Munich
  • Spain's Leading Serviced Apartments 2019: Citadines Ramblas Barcelona
  • Turkey's Leading Serviced Apartments 2019: Somerset Maslak Istanbul

Mr Lee Ngor Houai, Ascott’s Managing Director for Europe, said: “We are honoured to be recognised for Ascott’s quality properties and exemplary customer service across the Citadines Apart’hotel and The Crest Collection brands in Europe, and for our first property in Turkey – Somerset Maslak Istanbul. La Clef Champs-Elysées Paris, the third property under The Crest Collection, has just opened early this year following a two-year makeover. This year, we also look forward to the opening of two more properties in France and the United Kingdom under our well-loved Citadines brand.”

“To further delight our guests with a wider range of privileges, we recently rolled out Ascott Star Rewards, the world’s first loyalty programme in the serviced residence industry to offer full flexibility to earn and redeem points. With these accolades, we are further motivated to push the benchmarks in delivering greater customer satisfaction and value in our work.”

Mr Phillipe Mettey, Ascott’s Vice President of Sales and Marketing for Europe, who received the awards on behalf of the company, said: “We are thrilled to win Europe’s Leading Serviced Apartment Brand for the fourth consecutive year, as well as Germany’s Leading Serviced Apartment Brand for the seventh year running. We are incredibly proud of our employees who have displayed strong dedication and commitment to their work. We will continue to leverage Ascott’s over 30 years of strong management expertise, and excite our guests with our top-notch properties, loyalty programme and customer experience.”

In April 2019, Ascott clinched three top accolades at the World Travel Awards Middle East Gala Ceremony, including Middle East’s Leading Serviced Apartment Brand for the fourth consecutive year.

From now till 31 July 2019, members of Ascott Star Rewards (ASR) can enjoy up to 40% off their stays till 31 August 2019 and earn twice the rewards points if they select the Great ASR Stay promotion and book directly via the Ascott website ( 

About The Ascott Limited

The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans more than 170 cities across over 30 countries in Asia Pacific, Europe, the Middle East, Africa and the USA.

Ascott has close to 61,000 operating units and over 42,000 units under development, making a total of more than 103,000 units in over 670 properties.

The company’s serviced residence and hotel brands include Ascott, Citadines, Citadines Connect, Somerset, Quest, The Crest Collection, lyf, Préférence, Vertu, Harris, Fox, Yello and POP!.

Ascott, a wholly owned subsidiary of CapitaLand Limited, pioneered Asia Pacific's first international-class serviced residence with the opening of The Ascott Singapore in 1984. Today, the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.

Ascott’s achievements have been recognised internationally. Recent awards include World Travel Awards 2019 for 'Leading Serviced Apartment Brand' in Europe and the Middle East; DestinAsian Readers' Choice Awards 2019 for 'Best Serviced Residence Brand'; TTG China Travel Awards 2019 for 'Best Serviced Residence Operator in China'; World Travel Awards 2018 for 'Leading Serviced Apartment Brand' in Asia, Europe and the Middle East; Business Traveller Asia-Pacific Awards 2018 for 'Best Serviced Residence Brand'; Business Traveller UK Awards 2018 for 'Best Serviced Apartment Company' and Business Traveller China Awards 2018 for 'Best Luxury Serviced Residence Brand'. For a full list of awards, please visit

About CapitaLand Limited

CapitaLand is one of Asia’s largest real estate companies.  Headquartered and listed in Singapore, it is an owner and manager of a global portfolio worth over S$103 billion as at 31 March 2019, comprising integrated developments, shopping malls, lodging, offices, homes, real estate investment trusts (REITs) and funds.  CapitaLand’s market capitalisation is approximately S$15 billion as at 31 March 2019.  Present across more than 180 cities in over 30 countries, the Group focuses on Singapore and China as core markets, while it continues to expand in markets such as Vietnam, Europe and the USA.  

CapitaLand’s competitive advantage is its significant asset base and extensive market network.  Coupled with extensive design, development and operational capabilities, the Group develops and manages high-quality real estate products and services.  It also has one of the largest investment management businesses in Asia and a stable of five REITs listed in Singapore and Malaysia – CapitaLand Mall Trust, CapitaLand Commercial Trust, Ascott Residence Trust, CapitaLand Retail China Trust and CapitaLand Malaysia Mall Trust.

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Issued by: The Ascott Limited         Website:             

168 Robinson Road, #30-01 Capital Tower, Singapore 068912

For more information, please contact:

Joan Tan, Vice President, Group Communications

Tel: (65) 6713 2864      Mobile: (65) 9743 9503        Email:

Chen MeiHui, Manager, Group Communications

Tel: (65) 6713 3676      Mobile: (65) 8133 8334       Email:


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Name: Joan Tan
Company: CapitaLand Limited
Phone: (65) 6713 2864
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