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Alexa Skills Konsulting a.k.a. ASK, have launched a one of its kind voice technology based based product, the ASK Concierge. This product will help luxury hotels and cruise lines take their guest experience to the next level by enabling their guests to use their voice for controlling every aspect of their rooms or make front-desk requests.

(TRAVPR.COM) UNITED STATES - April 20th, 2018 -

Skokie, IL



Alexa Skills Konsulting, a US based Information Technology company, has put forth a revolutionary product, that is taking the luxury hotels and cruises, namely the hospitality industry by storm, the ASK Concierge.

The very basic functionality of this product is to give the hotels or cruise guests an ultra savvy experience of staying in a smart room where they can control every aspect using their voice. Right from controlling the TV, lowering the blinds, adjusting the room temperature to making front-desk requests, all these tasks can be carried out just by programming in certain ‘skills’ to the Amazon’s Alexa voice devices to carry out.

When asked about this futuristic cutting edge product, Shabbir Merchant, the CEO of Alexa Skills Konsulting, commented promptly, “ASK Concierge will prove to be a very helpful product for the hotels or cruises. It will not only automate the front desk requests gathering and executing faster, but also give their guests a plush stay experience. An experience that can only be lived through to be believed in.”

He further commented, “For cruises, Alexa can be used to provide personalized assistance to their guests by programming it to check the activity schedule of the guests and reminding them at the right time. Besides, Alexa can reduce the time lag between a service request and the service delivery on a cruise ship. So, basically it is a win-win for the cruise crew who can serve the guests the faster with a personalized touch, and the cruise guests leave feeling super-satisfied and exhilarated.”

“Speaking of hotels, adding Alexa to the list of amenities offered will ensure better rankings on TripAdvisor. Why TripAdvisor? Because when it comes to hotel bookings, people always look at the ratings and reviews of the hotels on TripAdvisor, before they book a hotel. If hotels don’t have impressive ratings on TripAdvisor, it is a given that they might lose out on a lot of revenue to their competition who are better off on TripAdvisor.”

ASK Concierge, the voice assistant software, comes loaded with features like it is a plug and play software and hardware combination. Second, the software can be made to integrate with any of the existing hotel property management software, the hotel or cruise might be already using. The best part is, the hospitality front-desk personnel can log in to the ASK Concierge by a Single Sign On using their existing software’s credentials.

The user interface (UI) of ASK Concierge can be customized to exactly match the branding of the hotel or cruise liner. Besides, the hardware can also be custom branded to match the image of the hotel’s or cruise’s brand.

When asked about the benefits, Shabbir keenly elaborated, “ASK Concierge will help the hotels and cruises create a positive brand image and some cherished memories of extraordinary stay experiences. Simply put, it’ll bolster brand remembrance in the minds of their guests.”  

Truly, this technology will bring about a revolution with some impossible levels of guest service in the hospitality industry. Hope the Marriotts, Hiltons, Bellagio, Venetian and the likes are listening!

Media Contact

Mike Andrews

Director of Development

ASK - Alexa Skills Konsulting

AMERICA: +1 713 701 5957
EUROPE: +44 20 8123 2759

AUSTRALIA: +61 02 8003 7653



About Alexa Skills Konsulting (ASK):

Alexa Skills Konsulting helps brands create powerful voice experiences with the help of their voice-based guest engagement software, ASK Concierge that runs on an hardware like the Amazon Echo, Echo Dot and Amazon Tap or other Alexa-Enabled device. Be it Alexa Skills consultation, development or implementation, ASK can do all the ‘Alexa Stuff’ you may need.


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Name: Mike Andrews
Company: ASK - Alexa Skills Konsulting
Phone: +1 713 701 5957
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